Shipping Information

Table of Contents

  1. Shipping Method and Prices
  2. Shipping Times
  3. Delivery
  4. Missing or Damaged Shipments
  5. Security
  6. Replacement Policy

Shipping Method and Prices:
[Cont. US] [AK,HI] [PR]

U.S. Post Office* $3.99 $6.99 $9.99

Post Office

Orders which do not meet the restrictions for Post Office will be shipped by standard ground and charged accordingly without notification. Post Office shipping does not guarantee time in transit or provide tracking. Lost shipments are not available for investigation for at least 30 days. Orders shipped via Post Office are at the consumer's risk.

Orders shipped Overnight or Saturday deliveries may have additional fees.

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Shipping Times

Every in-stock order we receive by 12:00 pm (PST) Monday - Friday ships out the very same day. Orders are shipped from our California warehouse. Order processing may be delayed by any incorrect or incomplete information provided by you or your payment provider. Delays due to payment processing are not the responsibility of PURE TECH PRODUCTS™.

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Delivery

Time in transit is not guaranteed by the U.S. Post Office. Air shipment time in transit is guaranteed by the shipper. However, most carriers are closed for national holidays and not held responsible for delays dues to weather conditions or natural disasters.

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Missing or Damaged Shipments

Please be sure to reconcile the number of boxes shipped with the number of boxes received. On occasion carriers may deliver boxes separately. Please note that ground and air shipments are often assigned to separate trucks and may arrive at different times of the day.

Please do not accept boxes with exterior damage. If the box has been delivered without your signature, contact the carrier before opening the package. The carrier will need to inspect the box and verify any damage before refund or replacement can occur.

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CUSTOMER SERVICE

Security

At PURE-TECH PRODUCTS will NOT sell your information to any third party and do everything possible to protect your personal information. We use sophisticated technologies to guard any personal data you send to us over the Internet.

WARRANTY/SERVICE

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Replacement Policy

Every PURE-TECH PRODUCT has a manufacturers guarantee. If there is a manufacturers defect we will replace any broken strap returned to us. Upon receipt of your item, we will replace and return at no cost to you.

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